This information is designed to give an overview of the facilities for audience members.
Toilets are located directly off the main performing arts foyer area.
Confectionary may be on sale in the main foyer, however during the interval our restaurant will be available for drinks and snacks. It is located at the rear of the auditorium via exit doors A and B. There is a platform lift available for wheelchair users. Please ask if you require this facility.
The primary parking area when using the theatre is on our rear playground, giving plenty of space and direct access to the venue.
Safety and security
Emergency ProceduresIf we need to evacuate the auditorium for any reason, we will stop the event and a member of the front of house team will present themselves and give clear instruction of the safest route to leave the building. We will ask you to assemble on one of our rear playgrounds by following direction from a front of house usher. Prior to any evacuation, our system will sound a pre-alarm allowing staff to investigate any issue. We ask you to remain seated until you have been asked to leave. Ushers will make a note of the seat location of anyone refusing to leave during an evacuation and fire services will be notified if necessary.
CCTVCCTV is present throughout the building and recording for your safety and allows us to monitor the building during event.
Photography / Video RecordingFor nearly all events, the taking of photographs or use of video recording equipment is strictly prohibited in the auditorium due to performance copyright laws and child protection. For some events (ie: A presentation evening) you may allowed, however unless this is made clear assume the prohibition is in place. If you are seen to be using unauthorised equipment, you may have the item confiscated or asked to leave the event.
Arriving late to an eventIf you arrive after the start of an event, you will be asked to wait until an appropriate point before you can enter the auditorium. This will ensure that you can be safely seated by an usher. On occasions you may be seated in a different location, if this is deemed less of an interruption and safer than ascending the seating steps.
Medical AssistanceIf medical assistance is required, please contact a member of our front of house team.
Row A is at floor level, rows B-N are accessible via the centre isle steps.
Chairs on Row A can be removed (2 or 3 at a time) to allow wheelchairs locations.